We take your personal data seriously. Read this privacy policy to learn how BigWin App collects, stores, and uses your information — and in what circumstances.
Core Security Principles
6 Key Pillars of BigWin App's Privacy Policy
All your personal data and transactions are protected with 256-bit SSL encryption. Your data stays strictly between you and BigWin App — it never leaves.
BigWin App never sells your personal information to third parties. Your data is not shared with advertisers or marketing companies.
You can view, correct, or request deletion of your stored data at any time. You have full control over your information.
We are fully transparent about which cookies we use and why. You are free to accept or decline any non-essential cookies.
We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary personal data goes against our policy.
In the event of a data breach, we will notify you immediately via notification. We are always ready to take the necessary steps to protect your account.
BigWin AppWelcome to . This Privacy Policy ("Policy") describes in detail how your personal information is collected, processed, stored, and protected when you use the BigWin App website (bigwinapp.app) and its associated mobile application.
By using our platform, you agree to the terms outlined in this privacy policy. This policy applies to all registered users of BigWin App, guest browsers, and anyone who uses our services.
We believe transparency is the best policy. This document clearly explains what data BigWin App collects, why we collect it, and how it is used. No hidden terms, no vague language — everything is laid out in plain, straightforward English.
BigWin App Only collects information necessary to deliver our services. We never ask for unnecessary or excessive data. A breakdown of the types of information we collect is provided below:
When you use BigWin App, our system automatically collects certain technical data. This information is used to ensure the security and performance of the platform:
For KYC verification, we may work with government-approved identity verification services in Bangladesh. Only the information necessary to confirm your identity is exchanged during this process.
BigWin App Collected data is used only for specific, legitimate purposes. The reason each piece of information is collected is clearly explained below:
To protect your information BigWin App We follow the highest industry security standards. Our servers and databases are protected by advanced technical safeguards.
BigWin App retains active account data for as long as the account remains open. After closure, transaction and KYC records may be retained for up to 5 years as required by law. All data is permanently deleted after that period.
Your data is stored in secure, certified data centers. The highest level of security is ensured during all data transfers.
BigWin App Your personal information is never sold or rented. However, limited data may be shared in specific circumstances necessary to operate the service:
All such partners operate under strict confidentiality agreements. They only receive the data necessary for their specific task and are not permitted to use it for any other purpose.
If we are required to disclose your information to authorities due to a court order, government investigation, or legal obligation, we will do so. In such cases, we will make every effort to notify you in advance, unless prohibited by law.
BigWin App We use various types of cookies and tracking technologies to make the platform more secure and user-friendly. The types of cookies we use and their purposes are explained below:
The platform cannot function properly without these cookies. They are essential for maintaining login sessions, managing security tokens, and preventing fraud. These cookies cannot be disabled.
Used to remember your preferences — such as language settings, interface preferences, and more. These personalize your experience. You can disable them if you choose.
These cookies help us understand how users interact with the platform. The data is fully anonymized and is used solely to improve BigWin App's services. You may opt out of these.
You can manage cookies through your browser settings. Most modern browsers allow you to delete cookies or block specific types. However, disabling essential cookies may cause some features to stop working.
BigWin AppAs a user of, you have the following rights over your own data:
To exercise any of these rights, please email our support team: support@bigwinapp.app. We typically respond within 7 business days. Some data may be required to be retained for a specified period due to legal obligations.
BigWin App's services are available to individuals aged 18 and above only. We do not knowingly collect any information from minors.
Age verification is mandatory during registration. If KYC verification confirms a user is under 18, the account is immediately closed and all collected data is deleted.
If you believe a minor is using BigWin App, please contact our Support Team Let us know. We will act promptly. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Due to business changes, new technology, or legal updates BigWin App's Privacy Policy may be updated from time to time. When any changes are made, we will take the following steps:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly to stay informed.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. BigWin App's data protection team is ready to assist you.
For more information, visit our FAQ page View or About Us Learn more on the page.